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What are Urgent and Primary Care Centres (UPCCs)?

Urgent and Primary Care Centres (UPCCs) provide (non-emergency) same-day care for urgent, non-life-threatening health concerns. At a UPCC, patients are seen in order of urgency by a Family Doctor, Nurse Practitioner, Registered Nurse or a Social Worker. Services at UPCCs are available in multiple languages via a telephone interpreter.

When Should I Go to a UPCC?

Your Primary Care Provider knows your health-care needs the best. Try to see them first and if you cannot see them, visit a UPCC for conditions that need attention within 12 – 24 hours, such as:

  • Sprains and strains
  • Cuts, wounds or skin conditions
  • High fever
  • Nausea, diarrhea and constipation
  • New or worsening pain

Urgent care is not emergency care.

For life-threatening health concerns, call 9-1-1 or go to the emergency department immediately.

UPCCs in Vancouver

There are 4 UPCC locations in Vancouver to support you.

To discover wait times at the UPCCs and Emergency Departments in Vancouver, visit edwaittimes.ca. Wait times at UPCCs vary and depend on patients’ care needs. Due to high volumes, UPCCs may stop accepting new patients earlier in the day to ensure that those in the queue receive care before the UPCC closes.

PCN 1 – City Centre Urgent and Primary Care Centre

188 Nelson St.
Hours: Monday to Saturday 8am – 10pm
Sunday 9am to 5pm

PCN 2 – REACH Urgent and Primary Care Centre

1145 Commercial Drive
Hours: Monday to Saturday 8am – 10pm
Sunday 9am to 5pm

PCN 3 – Northeast Urgent and Primary Care Centre

102 – 2788 East Hastings St.
Hours: Monday to Saturday 8am – 10pm
Sunday 9am to 5pm

PCN 6 – Southeast Urgent and Primary Care Centre

5880 Victoria Drive
Hours: Monday to Saturday 8am – 10pm
Sunday 9am to 5pm

Find Care

If you are looking for other interim and urgent care services, check out our Find Care page.

The information contained in on this web page is provided for general information purposes and is not intended to offer medical advice. Call “911” immediately if you think you have a medical emergency. Always seek the advice of your family physician, nurse practitioner or other qualified health care provider prior to starting any new treatment, or if you have any questions regarding symptoms or a medical condition.